Effective Date: 12 September 2024
CocoRose Beauty ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and interact with our website, www.cocorose-beauty.co.uk ("the Site"). By using our Site, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect various types of personal information from you, including:
a. Personal Data You Provide Directly
Contact Information: Your name, email address, phone number, and postal address when you contact us, book a service, or make an enquiry.
Payment Information: Payment details (e.g., credit/debit card information) for purchasing products or services. Payment data is processed securely by third-party payment processors.
Account Information: If you create an account, we may collect login credentials such as a username and password.
b. Data Automatically
Collected Usage Data: Information about how you use our Site, including your IP address, browser type, device identifiers, pages visited, and referral source.
Cookies: We may use cookies and similar technologies to track your use of the Site and improve your browsing experience. For more details, see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To manage appointments, fulfil orders, and communicate with you about your enquiries or requests.
To Process Payments: To handle transactions securely and send order confirmations.
To Improve Our Services: To analyse user behaviour on the Site and enhance user experience.
Marketing: To send promotional materials or updates, where you have provided consent. You can opt out of marketing communications at any time.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with:
Service Providers: Third parties who perform services on our behalf (e.g., payment processors, delivery companies).
Legal Compliance: If required by law or to protect the rights, property, or safety of CocoRose Beauty, our customers, or others.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security of Your Information
We take reasonable steps to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to legal requirements.
Withdrawal of Consent: Withdraw consent for marketing communications at any time.To exercise these rights, please contact us at info@cocorose-beauty.co.uk
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Please review this page regularly to stay informed of any updates.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
